RETURNS

We want you to be happy with the feel and the fit of your Limited Edition dT GEAR. It is important that you take the time to check the measurements for each size to ensure you order the best size for you.

Due to there being a limited number of each size, and each design and style, replacement of a particular design is dependant on that design still be available.

If you receive your order and the fit is not quite right for you, then please follow these steps to arrange a replacement:

1.  Each item to be returned must have only been tried on to check the fit. Once you decide to seek a replacement, do take good

     care of the goods while they are in your possession. Fold and place the item back inside the original packaging bag. The item

     will not be replaced if it is soiled, torn or damaged.

2.  Within 3 days of receiving your order contact us to advise you are requesting a replacement and arrange for the item to be

      returned via courier with tracking.

3.  The item is your responsibility until it reaches us, so for your own protection, we would recommend using a tracked or

      recorded delivery service. Please keep a note of any return delivery reference numbers so you can track your order.

4.  Advise us of the alternative size you require. If that size is not available, you can select an alternative design within the same

     price range.

Allow 7 – 10 working days from receipt of your item for us to process everything within our systems. Once the replacement has been processed we will confirm by email details of the new item and shipping information. Once you have received the confirmation email please allow time for normal international shipping depending on your location. 

Should you receive a garment that is faulty or we make an error with what we send you, we will be happy to cover the cost to return and replace.  If you select the wrong size and wish to have an item replaced, you will be required to cover the costs for shipping of the returned item and receiving the replacement item. 

** Take time to confirm you are selecting the right size of each item you wish to order. **

 

Send all returns to:

dT GEAR

126 Serangoon Avenue 3

18-01 Golden Heights

Singapore 5561226