SHIPPING

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** FREE SHIPPING **

All shipping costs will be free of charge as follows:

To Singapore and Asia - for orders over $120.00.

To New Zealand, Australia, Japan - for orders over $180.00.

To the Rest of the World - for orders over $200.00

SINGAPORE ORDERS

Orders to our Singapore customers will be sent via Singapore Post and should reach you within 1 - 3 business days. A Flat Rate of $7.00 will be charged for orders sent within Singapore.

Weekends, public holidays, adverse weather and other unforeseen internal complications may cause additional delays. We will try to update you as best as possible should this occur.

INTERNATIONAL ORDERS

We want our international supporters to get your GEAR as soon as possible, but this all depends on where in the world you are ordering from. Based on the options available from Singapore for International postage and shipping, a direct courier service through DHL is the best option for deliveries to New Zealand, Australia, Japan and the Rest of the World as they are cheaper than airmail through Singapore Post. The table below shows all of the options, but at checkout, we will automatically add the best option for you.

 

Possible additional charges for International orders:

  • Please be aware that depending on your country, an international order may be subject to your local taxes or customs duties on arrival into your country. 

  • These taxes/duties will need to be paid by you the customer. dT GEAR has no responsibility for these payments.

  • We suggest you check with your local agencies regarding any taxes or customs duties that may be charged for such items before you place your order.

  • We cannot offer any refunds for orders where tax/duties remain unpaid by the purchaser.

Once your order has been shipped:

  • We will inform you by email that your order is on its way.

  • Where possible, we will include the tracking details of your order so you can track where it is once dispatched from us.

IMPACT OF COVID ON SHIPPING

We ask you to bear in mind that shipping to some destinations may be further delayed due to the additional operational measures  our courier partners have to contend with as a result of COVID. Thanks for your continued support, and understanding.